Refund policy

Last updated October 31, 2026

You can try every feature of dueset for free, with up to 5 bills, before you buy. If you buy the full version and it isn't right for you, we'll give you your money back.

14-day money-back guarantee

Ask within 14 days of your purchase and you'll get a full refund. No questions asked, and you don't need to give a reason.

How to ask for a refund

Email [email protected] from the address you used to buy, or include that address or your order number in your message. We usually respond within two business days.

What happens next

• Polar, which processes our payments, returns the full amount you paid, including any sales tax, to your original payment method.
• Depending on your bank or card, it can take 5 to 10 business days to show up.
• Your license key is turned off and dueset goes back to the free version on your devices. Your bills aren't deleted; you'll just need to be under 5 active bills to add new ones.

After 14 days

We'll still help. If you were charged twice, bought by mistake, or your license key won't work and we can't fix it, we'll refund you no matter when it happened. For anything else after 14 days, email us and we'll look at it case by case.

Please talk to us first

If something's wrong, email us before disputing the charge with your bank. A refund is usually faster, and a chargeback can't be turned into a refund later. A key that's charged back is turned off.

Polar may decline a refund where there's evidence of fraud or abuse, as described in its buyer terms.

Your rights under local law

This policy adds to, and doesn't limit, any refund rights you have under the consumer laws where you live.

Contact

Email [email protected] with any question about a purchase or refund.